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Information
About Us
FirstForce Performance Products are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@ifirstforce.com
Our Contact details:
FirstForce Performance Products
5591 McAdam Road
Mississauga, Ontario
L4Z 1N4
Canada
Phone: 1-905-568-9183
Fax: 1-905-890-6211
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. All our pricing is based on Canadian dollars.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling
Pick Up: If you would like, your order can be picked up at our warehouse in Mississauga, Ontario. Just let us know in the comments portion of your order.
Delievery: All our orders are shipped out via UPS, or if oversized, by transport company. We will contact you to let you know the total shipping charge.
Delivery Schedule
We prepare your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 15 days.
Back Orders
If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders shipped within the province of Ontario, Canada, PST and GST will be apllied. Our business is operated from Ontario. All other orders are PST free, please make sure to click the exempt box to reduce tax.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
Your satisfaction guaranteed.
Reaching Us
If you need to reach us, please email us on sales@ifirstforce.com, alternatively, you can call at 1-905-568-9183 or fax us on 1-905-890-6211.
Privacy Policy
FIRSTFORCE PERFORMANCE PRODUCTS does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy
All sales are final. Any damages due to shipping must be reported within 10 days.
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